How To Fix CRM_TL027 - Scheduling of batch job stopped by user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TL - Messages for Target Groups

• Message number: 027

• Message text: Scheduling of batch job stopped by user &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TL027 - Scheduling of batch job stopped by user &1 ?

  The SAP error message CRM_TL027 indicates that the scheduling of a batch job has been stopped by a user. This typically occurs in the context of SAP CRM (Customer Relationship Management) when a batch job that was supposed to run has been interrupted or canceled by a user action.
  Cause:
  
  User Intervention: The most common cause is that a user manually stopped the batch job from running. This could be due to various reasons, such as realizing that the job was not needed, or it was scheduled incorrectly.
  Job Configuration Issues: There may be issues with the configuration of the batch job itself, such as incorrect parameters or dependencies that are not met.
  System Performance: If the system is under heavy load, a user might decide to stop a job to free up resources.
  Error in Job Execution: If the job encountered an error during execution, it might have been stopped by the user or automatically by the system.
  
  Solution:
  
  Check Job Status: Use transaction code SM37 to check the status of the batch job. Look for any logs or messages that indicate why the job was stopped.
  Review Job Configuration: Ensure that the job is configured correctly. Check the job parameters, variants, and any dependencies that might affect its execution.
  Re-schedule the Job: If the job was stopped intentionally and you still need it to run, you can re-schedule it. Make sure to adjust any parameters if necessary.
  Consult Logs: Review the job logs for any error messages or warnings that might provide insight into why the job was stopped.
  User Communication: If the job was stopped by a user, communicate with the user to understand the reason for stopping it and whether it should be re-scheduled.
  System Monitoring: Monitor system performance to ensure that resource constraints are not causing users to stop jobs.
  
  Related Information:
  
  Transaction Codes: 
  
  SM37: Monitor Job Status
  SM36: Define Job
  SM21: System Log
  
  
  SAP Notes: Check for any relevant SAP Notes that might address known issues related to batch job scheduling.
  Documentation: Review SAP documentation for batch job management and scheduling best practices.
  
  If the issue persists after following these steps, it may be necessary to involve your SAP Basis team or consult SAP support for further assistance.