How To Fix CRM_TC_PREPAYMENT138 - No notification text found for creating customer notification

CRM_TC_PREPAYMENT138 - Overview

• Message type: E = Error

• Message class: CRM_TC_PREPAYMENT - TC: Prepayment data messages

• Message number: 138

• Message text: No notification text found for creating customer notification

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TC_PREPAYMENT138 - No notification text found for creating customer notification ?

  The SAP error message CRM_TC_PREPAYMENT138 indicates that there is no notification text found for creating a customer notification in the context of prepayment processing in SAP CRM. This error typically arises when the system attempts to generate a notification for a customer-related transaction, but it cannot find the necessary text or template to do so.
  Causes:
  
  Missing Notification Text: The most common cause is that the notification text for the specific transaction type or scenario has not been defined in the system.
  
  Configuration Issues: There may be issues in the configuration settings related to customer notifications or the specific transaction type.
  Language Settings: The notification text may not be available in the language that the user is working with.
  Custom Development: If there are custom developments or enhancements in the system, they might not be correctly configured to handle notifications.
  
  Solutions:
  
  
  Define Notification Text:
  
  Go to the transaction code SO10 (Text Management) to create or maintain the notification