How To Fix CRM_TC_PREPAYMENT136 - BAdI for generating customer notification is not implemented (&1)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TC_PREPAYMENT - TC: Prepayment data messages

• Message number: 136

• Message text: BAdI for generating customer notification is not implemented (&1)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TC_PREPAYMENT136 - BAdI for generating customer notification is not implemented (&1) ?

  The SAP error message CRM_TC_PREPAYMENT136 indicates that a Business Add-In (BAdI) for generating customer notifications is not implemented. This typically occurs in the context of SAP Customer Relationship Management (CRM) when the system attempts to execute a function that relies on a specific BAdI implementation that has not been provided.
  Cause:
  
  Missing BAdI Implementation: The specific BAdI that is supposed to handle the generation of customer notifications is not implemented in your system.
  Configuration Issues: There may be configuration settings that are not properly set up, leading to the system not being able to find the necessary BAdI implementation.
  Custom Development: If your organization has custom requirements, the BAdI may need to be developed to meet those needs.
  
  Solution:
  
  
  Implement the BAdI:
  
  Go to transaction code SE18 (BAdI Definition) and enter the name of the BAdI related to customer notifications.
  Check if there is an implementation available. If not, you will need to create one using transaction code SE19 (BAdI Implementation).
  Implement the necessary logic in the BAdI to handle customer notifications as required by your business process.
  
  
  
  Check Configuration:
  
  Review the configuration settings in the CRM system to ensure that all necessary settings for customer notifications are correctly configured.
  Ensure that the relevant business processes are activated and that the system is set up to use the BAdI.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific BAdI to understand its purpose and how it should be implemented.
  Check for any SAP Notes that might provide additional information or fixes related to this error.
  
  
  
  Testing:
  
  After implementing the BAdI, perform thorough testing to ensure that customer notifications are generated correctly without errors.
  
  
  
  Engage SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They may provide insights or solutions based on your specific system configuration and version.
  
  
  
  Related Information:
  
  BAdI Documentation: Familiarize yourself with the BAdI documentation to understand its interface and the methods that need to be implemented.
  Transaction Codes: 
  
  SE18: To view BAdI definitions.
  SE19: To create or manage BAdI implementations.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide guidance on implementing the BAdI.
  
  By following these steps, you should be able to address the error message and ensure that customer notifications are generated as expected in your SAP CRM system.