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Message type: E = Error
Message class: CRM_TC_PREPAYMENT - TC: Prepayment data messages
Message number: 112
Message text: Enter CVV for credit card
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CRM_TC_PREPAYMENT112
- Enter CVV for credit card ?The SAP error message CRM_TC_PREPAYMENT112, which prompts the user to "Enter CVV for credit card," typically occurs in the context of processing credit card transactions within the SAP Customer Relationship Management (CRM) system. This error indicates that the Card Verification Value (CVV) is required for the credit card transaction to proceed.
Cause:
- Missing CVV: The most common cause of this error is that the CVV field is either empty or not filled in during the transaction process.
- Configuration Issues: There may be configuration settings in the payment processing module that require the CVV to be mandatory for certain types of transactions.
- User Input Error: The user may have overlooked entering the CVV or entered it incorrectly.
Solution:
- Enter CVV: Ensure that the CVV code is entered correctly in the designated field. The CVV is typically a 3-digit number on the back of the card (or 4 digits on the front for American Express).
- Check Configuration: If you are an administrator, check the configuration settings in the payment processing module to see if the CVV requirement can be adjusted based on business needs.
- User Training: Provide training or guidelines to users on the importance of entering the CVV and how to do it correctly.
- Error Handling: Implement error handling in the application to provide clearer instructions to users when this error occurs.
Related Information:
If the issue persists after following these steps, it may be beneficial to consult with SAP support or your organization's SAP technical team for further assistance.
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