How To Fix CRM_TC_CONTRACT403 - Authorization is not maintained in customizing


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_TC_CONTRACT - TC: Contract

  • Message number: 403

  • Message text: Authorization is not maintained in customizing

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_TC_CONTRACT403 - Authorization is not maintained in customizing ?

    The SAP error message CRM_TC_CONTRACT403 indicates that there is an issue with authorization related to contract management in the SAP Customer Relationship Management (CRM) module. Specifically, it means that the necessary authorizations for the user to perform the action related to contracts are not maintained in the system's customizing settings.

    Cause:

    1. Missing Authorizations: The user does not have the required authorizations to access or modify contract-related data.
    2. Customizing Settings: The authorization objects related to contract management may not be properly configured in the system.
    3. Role Assignment: The user may not have been assigned the correct roles that include the necessary authorizations for contract management.

    Solution:

    1. Check User Roles:

      • Go to transaction code SU01 (User Maintenance) and check the roles assigned to the user experiencing the error.
      • Ensure that the user has roles that include the necessary authorizations for contract management.
    2. Review Authorization Objects:

      • Use transaction code SU53 immediately after the error occurs to analyze the authorization check. This will show which authorization object is missing.
      • Common authorization objects for contract management include CRM_CONTRACT and CRM_ORDER.
    3. Adjust Customizing Settings:

      • If you have access to customizing, navigate to the relevant customizing settings for contract management (transaction code SPRO).
      • Check the settings under Customer Relationship Management > Master Data > Contract Management > Define Authorization Groups and ensure that the necessary authorizations are defined.
    4. Consult with Security Team:

      • If you do not have the necessary permissions to make changes, consult with your SAP security team or basis team to review and adjust the authorizations as needed.
    5. Testing:

      • After making changes, have the user log out and log back in to ensure that the new authorizations take effect.
      • Test the functionality again to confirm that the error has been resolved.

    Related Information:

    • Authorization Concept in SAP: Understanding how authorizations work in SAP is crucial. Authorizations are managed through roles and profiles, which are assigned to users.
    • Transaction Codes:
      • SU01: User Maintenance
      • SU53: Display Authorization Check
      • PFCG: Role Maintenance
      • SPRO: Customizing Implementation Guide
    • Documentation: Refer to SAP Help documentation for detailed information on authorization objects and customizing settings related to CRM contract management.

    By following these steps, you should be able to identify and resolve the authorization issue causing the CRM_TC_CONTRACT403 error.

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