How To Fix CRM_TC_CONTRACT402 - Partner GUID and CARD ID are not filled

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TC_CONTRACT - TC: Contract

• Message number: 402

• Message text: Partner GUID and CARD ID are not filled

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TC_CONTRACT402 - Partner GUID and CARD ID are not filled ?

  The SAP error message CRM_TC_CONTRACT402 indicates that there is an issue with the Partner GUID and CARD ID not being filled in the context of a contract in the SAP Customer Relationship Management (CRM) module. This error typically arises when trying to create or modify a contract without providing the necessary partner information.
  Cause:
  
  Missing Partner Information: The error occurs when the system expects a Partner GUID (Globally Unique Identifier for the partner) and a CARD ID (Customer Account Reference ID) to be present, but they are not provided.
  Incorrect Configuration: There may be configuration issues in the partner determination procedure or the contract type settings that do not allow for the proper assignment of partners.
  Data Entry Error: The user may have missed entering the required partner details during the contract creation or modification process.
  
  Solution:
  
  
  Check Partner Assignment:
  
  Ensure that the partner information is correctly assigned in the contract. You can do this by navigating to the contract in question and checking the partner tab to see if the Partner GUID and CARD ID are filled in.
  
  
  
  Enter Required Information:
  
  If the fields are empty, fill in the required Partner GUID and CARD ID. This can usually be done by selecting the appropriate partner from the partner determination list or entering the details manually.
  
  
  
  Review Configuration:
  
  If the issue persists, review the configuration settings for partner determination in the CRM system. Ensure that the partner types and roles are correctly defined for the contract type you are working with.
  Check the customizing settings in transaction SPRO under:
  
  Customer Relationship Management > Master Data > Business Partner > Define Partner Determination Procedure.
  
  
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to create or modify contracts and to access partner data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on the specific contract type and partner determination settings.
  
  
  
  Debugging:
  
  If you have access to technical resources, consider debugging the transaction to identify where the process is failing to populate the required fields.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER to access the contract management area and check the details.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide patches or updates.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to resolve the CRM_TC_CONTRACT402 error and successfully manage partner information in your contracts.