How To Fix CRM_TC_CONTRACT208 - CVV check failed for credit card '&1' used in prepayment data for item &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TC_CONTRACT - TC: Contract

• Message number: 208

• Message text: CVV check failed for credit card '&1' used in prepayment data for item &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TC_CONTRACT208 - CVV check failed for credit card '&1' used in prepayment data for item &2 ?

  The SAP error message CRM_TC_CONTRACT208 indicates that there is a failure in the CVV (Card Verification Value) check for a credit card used in prepayment data for a specific item. This error typically arises in scenarios where credit card payments are processed, and the system is validating the CVV code provided during the transaction.
  Cause:
  
  Incorrect CVV Code: The CVV code entered for the credit card may be incorrect. This is the most common reason for this error.
  Expired Credit Card: The credit card being used may have expired, leading to a failed validation.
  Card Type Restrictions: The card type (Visa, MasterCard, etc.) may not be supported for the transaction or may have specific restrictions.
  System Configuration Issues: There may be issues with the configuration of the payment processing system in SAP, including settings related to credit card validation.
  Network Issues: Temporary network issues or problems with the payment gateway can also lead to this error.
  
  Solution:
  
  Verify CVV Code: Ensure that the CVV code entered is correct. The CVV is typically a 3-digit number on the back of the card (or 4 digits on the front for American Express).
  Check Card Expiry: Confirm that the credit card is not expired and is valid for use.
  Review Card Type: Ensure that the card type being used is accepted by the payment processing system.
  Re-enter Payment Information: If the information was entered manually, try re-entering the payment details to eliminate any typographical errors.
  Check System Configuration: Review the configuration settings in SAP related to credit card processing to ensure they are set up correctly.
  Contact Payment Gateway Support: If the issue persists, contact the support team for the payment gateway being used to check for any issues on their end.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Payment Processing Documentation: Review the documentation related to payment processing in SAP CRM to understand the configuration and validation processes.
  User Training: Ensure that users handling credit card transactions are trained on the correct procedures for entering payment information.
  
  By following these steps, you should be able to identify and resolve the issue causing the CRM_TC_CONTRACT208 error.