How To Fix CRM_TC_CONTRACT206 - CVV check failed for credit card '&1' assigned to contract header


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_TC_CONTRACT - TC: Contract

  • Message number: 206

  • Message text: CVV check failed for credit card '&1' assigned to contract header

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  • What is the cause and solution for SAP error message CRM_TC_CONTRACT206 - CVV check failed for credit card '&1' assigned to contract header ?

    The SAP error message "CRM_TC_CONTRACT206 CVV check failed for credit card '&1' assigned to contract header" indicates that there is an issue with the Card Verification Value (CVV) check for a credit card associated with a contract in the SAP Customer Relationship Management (CRM) system. This error typically arises during a transaction where the system validates the credit card details, particularly the CVV code, which is a security feature for credit card transactions.

    Cause:

    1. Incorrect CVV Code: The CVV code entered may be incorrect or does not match the one associated with the credit card.
    2. Expired Credit Card: The credit card may have expired, leading to a failed validation.
    3. Card Type Restrictions: The card type may not be supported or may have specific restrictions that are not being met.
    4. System Configuration: There may be issues with the configuration of the payment processing system or the integration with the payment gateway.
    5. Data Entry Errors: There could be typographical errors in the credit card number, expiration date, or CVV code.

    Solution:

    1. Verify CVV Code: Ensure that the CVV code entered is correct. Double-check the cardholder's details.
    2. Check Card Expiry: Confirm that the credit card is not expired. If it is, use a valid card.
    3. Review Card Type: Ensure that the card type being used is accepted by the system and that there are no restrictions on its use.
    4. System Configuration: Check the configuration settings in SAP CRM and the payment gateway to ensure they are set up correctly for processing credit card transactions.
    5. Re-enter Information: If there are any doubts about the accuracy of the entered information, re-enter the credit card details carefully.
    6. Consult Documentation: Review SAP documentation or consult with your SAP support team for any specific configurations or known issues related to credit card processing.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates related to credit card processing.
    • Payment Gateway Logs: If integrated with a payment gateway, review the logs for any additional error messages or details that could provide insight into the failure.
    • User Permissions: Ensure that the user has the necessary permissions to process credit card transactions in the system.
    • Testing Environment: If possible, test the transaction in a development or testing environment to replicate the issue and troubleshoot further.

    If the issue persists after following these steps, it may be necessary to escalate the matter to your SAP support team or consult with a technical expert familiar with SAP CRM and payment processing.

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