How To Fix CRM_TAX138 - Determination of tax jurisdiction code not possible

CRM_TAX138 - Overview

• Message type: E = Error

• Message class: CRM_TAX - CRM Tax Calculation Output

• Message number: 138

• Message text: Determination of tax jurisdiction code not possible

What causes this issue?

This error could occur in two scenarios:
1. If the RFC destination for the external tax systems (like
Vertex/Taxware) is not maintained in customizing in case an external
system is employed for jurisdiction determination.
2. If an external system is not used for determination but SAP's
internal juridiction codes are used.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

,,
1. If an external system is used for jurisdiction determination,
maintain the RFC destination for the external system in the
corresponding <DS:SIMG.CRM_TAX_EXTERNS>IMG activity</>.
2. If internal jurisdiction codes are used, check on the search help
(F4 help) to get the possible internal jurisdiction codes maintained
for the country.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TAX138 - Determination of tax jurisdiction code not possible ?

  The SAP error message CRM_TAX138 indicates that the system is unable to determine the tax jurisdiction code for a specific transaction. This can occur in various scenarios, particularly in the context of tax calculations in SAP Customer Relationship Management (CRM) or when integrating with SAP ERP systems.
  Causes of the Error
  
  
  Missing Configuration: The tax jurisdiction code may not be configured correctly in the system. This can happen if the necessary tax codes or jurisdiction codes are not set up in the system.
  
  
  Inconsistent Master Data: The master data for customers, vendors, or materials may be incomplete or inconsistent, leading to the inability to determine the correct tax jurisdiction.
  
  
  Geographical Issues: The address information for the business partner or the transaction may not be complete or accurate, which can prevent the system from determining the jurisdiction.
  
  
  Tax Calculation Settings: The settings for tax calculation in the system may not be properly defined, leading to issues