How To Fix CRM_TASK_ODATA013 - Transaction type is inactive. Please activate the same in Customizing.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TASK_ODATA - Messages for OData services for Task

• Message number: 013

• Message text: Transaction type is inactive. Please activate the same in Customizing.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TASK_ODATA013 - Transaction type is inactive. Please activate the same in Customizing. ?

  The SAP error message CRM_TASK_ODATA013 indicates that a specific transaction type is inactive in the system, which is preventing the execution of certain operations related to OData services in the SAP CRM environment. This error typically arises when trying to access or manipulate data related to a transaction type that has not been properly configured or activated in the system.
  Cause:
  The primary cause of this error is that the transaction type you are trying to use is not active in the system's customizing settings. This can happen for several reasons:
  
  The transaction type was never activated.
  The transaction type was deactivated during system maintenance or configuration changes.
  There may be a mismatch between the transaction type being called and the ones that are active in the system.
  
  Solution:
  To resolve the error, you need to activate the relevant transaction type in the SAP Customizing settings. Here are the steps to do this:
  
  
  Access Customizing:
  
  Go to the SAP Easy Access screen.
  Navigate to the transaction code SPRO to access the SAP Reference IMG (Implementation Guide).
  
  
  
  Find the Relevant Configuration:
  
  Follow the path: Customer Relationship Management -> Basic Functions -> Transaction Management -> Define Transaction Types.
  Alternatively, you can search for the specific transaction type if you know its name.
  
  
  
  Activate the Transaction Type:
  
  In the transaction types list, find the transaction type that corresponds to the one mentioned in the error message.
  Check the status of the transaction type. If it is inactive, you will need to activate it.
  To activate, select the transaction type and change its status to active.
  
  
  
  Save Changes:
  
  After making the necessary changes, save your configuration.
  
  
  
  Test the Changes:
  
  After activation, test the OData service or transaction again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Types: Transaction types in SAP CRM define the behavior and characteristics of business transactions. Each transaction type can have specific settings that determine how it interacts with other components of the system.
  OData Services: OData (Open Data Protocol) is a standard protocol used to create and consume RESTful APIs. In SAP, OData services are often used to expose business data to external applications.
  Customizing Settings: Customizing settings in SAP are crucial for tailoring the system to meet specific business requirements. It is important to have the right authorizations to make changes in the customizing settings.
  
  If you continue to experience issues after activating the transaction type, consider checking for any additional dependencies or configurations that may be required for the specific transaction type in question. Additionally, consulting SAP documentation or reaching out to your SAP support team may provide further insights.