How To Fix CRM_TASK_ODATA012 - No Follow Up types exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TASK_ODATA - Messages for OData services for Task

• Message number: 012

• Message text: No Follow Up types exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TASK_ODATA012 - No Follow Up types exist ?

  The SAP error message "CRM_TASK_ODATA012 No Follow Up types exist" typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to create or manage follow-up activities for a task or business object. This error indicates that there are no follow-up types defined in the system for the specific context in which you are working.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the follow-up types have not been configured in the system. This could be due to a lack of setup in the customizing settings for CRM.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or create follow-up types.
  Context-Specific: The error may also arise if the follow-up types are not defined for the specific business object or task type you are working with.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (SPRO).
  Navigate to Customer Relationship Management > Basic Functions > Follow-Up Processing > Define Follow-Up Types.
  Ensure that the necessary follow-up types are defined and active for the relevant business objects.
  
  
  
  Assign Follow-Up Types:
  
  If follow-up types are defined, ensure they are assigned to the relevant task types or business objects.
  You may need to create new follow-up types if none exist for your specific requirements.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access and create follow-up types. This can be checked in the user roles and profiles.
  
  
  
  Testing:
  
  After making changes, test the functionality again to see if the error persists.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed guidance on configuring follow-up types.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SPRO for configuration and CRMD_ORDER for managing CRM orders and tasks.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Community Forums: Consider visiting SAP Community forums or other user groups for insights from other users who may have encountered and resolved similar issues.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis or CRM functional team for further investigation.