How To Fix CRM_SVY_RE010 - Error occurred while mapping (function module CRM_SVY_RE_EX_VALUES_I_MAP)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SVY_RE - CRM Surveys: Result Evaluation

• Message number: 010

• Message text: Error occurred while mapping (function module CRM_SVY_RE_EX_VALUES_I_MAP)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SVY_RE010 - Error occurred while mapping (function module CRM_SVY_RE_EX_VALUES_I_MAP) ?

  The SAP error message CRM_SVY_RE010 indicates that there was an issue during the mapping process in the function module CRM_SVY_RE_EX_VALUES_I_MAP. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when there is a problem with the data being processed, particularly in surveys or related functionalities.
  Possible Causes:
  
  Data Inconsistency: The data being processed may have inconsistencies or invalid entries that prevent successful mapping.
  Configuration Issues: There may be configuration problems in the survey or related components that lead to this error.
  Missing or Incorrect Mapping: The mapping definitions for the survey responses may be incomplete or incorrect.
  Authorization Issues: The user executing the function may not have the necessary authorizations to perform the mapping.
  System Bugs: There could be bugs in the specific version of SAP CRM you are using that lead to this error.
  
  Solutions:
  
  Check Data Validity: Review the data being processed to ensure that it is valid and consistent. Look for any null values or incorrect formats.
  Review Configuration: Go through the configuration settings for the survey and ensure that all necessary mappings and settings are correctly defined.
  Update Mapping Definitions: If there are any missing or incorrect mappings, update them to ensure that all necessary fields are correctly mapped.
  Check Authorizations: Ensure that the user has the appropriate authorizations to execute the function and access the necessary data.
  Debugging: If you have access to the development environment, you can debug the function module to identify the exact point of failure and gather more information about the error.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. There may be known issues and fixes available.
  Consult Documentation: Review the official SAP documentation for CRM surveys to ensure that all steps and configurations are correctly followed.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE37 to view the function module or SE80 to explore related objects.
  SAP Community: Engaging with the SAP Community forums can provide insights from other users who may have encountered similar issues.
  Support Tickets: If the issue persists, consider raising a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to identify the root cause of the CRM_SVY_RE010 error and implement a suitable solution.