How To Fix CRM_SVY_RE009 - Survey &1 &2 does not have attributes for BW evaluations

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SVY_RE - CRM Surveys: Result Evaluation

• Message number: 009

• Message text: Survey &1 &2 does not have attributes for BW evaluations

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SVY_RE009 - Survey &1 &2 does not have attributes for BW evaluations ?

  The SAP error message CRM_SVY_RE009 indicates that a specific survey (identified by &1 and &2) does not have the necessary attributes for Business Warehouse (BW) evaluations. This error typically arises when trying to analyze survey data in BW without the required attributes being defined or available.
  Cause:
  
  Missing Attributes: The survey in question does not have the necessary attributes defined in the system for BW reporting. Attributes are essential for categorizing and analyzing survey data effectively.
  Configuration Issues: There may be a misconfiguration in the survey setup or in the BW data source that prevents the attributes from being recognized.
  Data Source Issues: The data source used for BW evaluations may not be properly linked to the survey or may not have been updated to include the latest attributes.
  
  Solution:
  
  
  Check Survey Attributes:
  
  Go to the survey configuration in the SAP CRM system.
  Verify that the required attributes are defined for the survey. If they are missing, you will need to add them.
  
  
  
  Update BW Data Source:
  
  Ensure that the BW data source for the survey is correctly configured to include the necessary attributes.
  If changes were made to the survey attributes, you may need to refresh or update the BW data source to reflect these changes.
  
  
  
  Reconfigure Survey:
  
  If the survey was recently created or modified, ensure that all necessary configurations are complete.
  Check if the survey is properly linked to the BW system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to survey attributes and BW evaluations for any specific requirements or steps that may have been overlooked.
  
  
  
  Testing:
  
  After making the necessary changes, test the survey again to see if the error persists. If it does, further investigation may be needed.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  BW Reporting: Familiarize yourself with how BW evaluations work in relation to CRM surveys, including the importance of attributes in data analysis.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP expert or your organization's SAP support team for further assistance.