How To Fix CRM_SVY_RE002 - Application &1 already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SVY_RE - CRM Surveys: Result Evaluation

• Message number: 002

• Message text: Application &1 already exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SVY_RE002 - Application &1 already exists ?

  The SAP error message CRM_SVY_RE002 indicates that an application (in this case, a survey) already exists in the system. This error typically occurs when you attempt to create a new survey or application that has the same identifier or key as an existing one.
  Cause:
  
  Duplicate Entry: The most common cause is that you are trying to create a survey or application with an ID that already exists in the system.
  Data Migration: If data has been migrated from another system, there may be conflicts with existing entries.
  User Error: The user may have mistakenly entered the same ID or name for a new survey.
  
  Solution:
  
  
  Check Existing Applications: Before creating a new survey, check the existing surveys in the system to ensure that the ID or name you are trying to use is not already taken.
  
  You can do this by navigating to the relevant transaction or using the search functionality in the CRM module.
  
  
  
  Use a Unique Identifier: If you find that the ID is already in use, consider using a different, unique identifier for your new survey.
  
  
  Modify Existing Application: If you intended to modify an existing survey rather than create a new one, navigate to the existing survey and make the necessary changes instead of creating a new entry.
  
  
  Consult Documentation: Review the SAP documentation or help files related to survey creation to ensure you are following the correct procedures.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with surveys and applications, such as CRMD_ORDER or specific survey management transactions.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  User Permissions: Ensure that you have the necessary permissions to create or modify surveys in the system, as permission issues can sometimes lead to unexpected errors.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution effectively.