How To Fix CRM_SVY_DB007 - Data record could not be deleted (key &1&2&3&4)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SVY_DB - CRM Surveys: Survey Engine

• Message number: 007

• Message text: Data record could not be deleted (key &1&2&3&4)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SVY_DB007 - Data record could not be deleted (key &1&2&3&4) ?

  The SAP error message CRM_SVY_DB007 indicates that a data record could not be deleted from the database. The message typically includes a key that identifies the specific record that is causing the issue. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Foreign Key Constraints: The record you are trying to delete may be referenced by other records in the database, violating foreign key constraints.
  Authorization Issues: The user may not have the necessary permissions to delete the record.
  Data Locking: The record might be locked by another user or process, preventing deletion.
  Business Logic Restrictions: There may be business rules or logic in place that prevent the deletion of certain records.
  Technical Issues: There could be underlying technical issues, such as database corruption or inconsistencies.
  
  Solutions:
  
  Check Foreign Key Relationships: Investigate if the record is being referenced by other records. You may need to delete or update those dependent records first.
  Review User Authorizations: Ensure that the user attempting the deletion has the appropriate authorizations to perform the action.
  Check for Locks: Use transaction codes like SM12 to check for locks on the record. If it is locked, you may need to wait for the lock to be released or contact the user who has locked it.
  Review Business Rules: Check if there are any business rules or configurations that prevent the deletion of the record. This may involve consulting with functional teams or reviewing configuration settings.
  Database Consistency Check: If you suspect a technical issue, perform a database consistency check or consult with your database administrator to ensure there are no underlying issues.
  Use Transaction Codes: Utilize transaction codes like SE11 (Data Dictionary) to analyze the table structure and relationships, or SE16 (Data Browser) to view the data in the relevant tables.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11, SE16, SM12, and SU53 (for authorization checks).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the documentation for the specific module you are working with (e.g., CRM) to understand any specific constraints or rules related to data deletion.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support or your internal SAP team for further assistance.