How To Fix CRM_SVY_API404 - Connector ID (&1) is missing


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_SVY_API - Interface Communication R/3 <-> Survey Engine

  • Message number: 404

  • Message text: Connector ID (&1) is missing

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_SVY_API404 - Connector ID (&1) is missing ?

    The SAP error message "CRM_SVY_API404 Connector ID (&1) is missing" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the configuration or data related to the connector ID that is expected by the system.

    Cause:

    1. Missing Configuration: The connector ID that the system is trying to access is not configured in the system. This could be due to a missing entry in the relevant configuration tables.
    2. Data Inconsistency: There may be inconsistencies in the data, such as a connector ID that has been deleted or not properly set up.
    3. Authorization Issues: The user may not have the necessary authorizations to access the connector ID.
    4. System Migration or Upgrade: If the system has recently undergone a migration or upgrade, some configurations may not have been carried over correctly.

    Solution:

    1. Check Configuration:

      • Go to the relevant configuration transaction (e.g., SPRO) and verify that the connector ID is correctly configured.
      • Ensure that the connector ID exists in the relevant tables (e.g., CRM_SVY_CONNECTOR).
    2. Data Validation:

      • Check the database tables to see if the connector ID exists and is active.
      • If the connector ID is missing, you may need to create it or restore it from a backup.
    3. Authorization Check:

      • Ensure that the user has the necessary authorizations to access the connector ID. This can be checked in the user roles and profiles.
    4. Review Logs:

      • Check the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
    5. Consult Documentation:

      • Review SAP documentation or notes related to the specific version of CRM you are using, as there may be known issues or patches available.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SLG1 (for logs), and SE11 (for data dictionary).
    • SAP Notes: Search for SAP Notes related to the error message or the specific connector ID in the SAP Support Portal.
    • Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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