How To Fix CRM_SVY_API402 - &1 cannot be entered

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SVY_API - Interface Communication R/3 <-> Survey Engine

• Message number: 402

• Message text: &1 cannot be entered

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SVY_API402 - &1 cannot be entered ?

  The SAP error message CRM_SVY_API402 typically indicates that there is an issue with the data being entered into a specific field or transaction in the SAP CRM system. The message usually states that a certain value cannot be entered, which can be due to various reasons such as data validation rules, missing configurations, or incorrect data types.
  Possible Causes:
  
  Invalid Data Entry: The value being entered may not conform to the expected format or type. For example, if a numeric field is expecting a number and a string is provided, this error may occur.
  Missing Configuration: The field may require certain configurations or settings that have not been set up in the system.
  Field Restrictions: The field may have restrictions based on the business logic or rules defined in the system, such as being read-only or not applicable in the current context.
  Authorization Issues: The user may not have the necessary permissions to enter data into the specified field.
  Data Consistency: There may be inconsistencies in the data that prevent the entry from being accepted.
  
  Solutions:
  
  Check Data Format: Ensure that the data being entered matches the expected format for the field. For example, if it requires a date, ensure that the date is in the correct format.
  Review Field Configuration: Check the configuration settings for the field in the SAP system. This may involve looking at the customizing settings in the SAP CRM module.
  Consult Documentation: Refer to the SAP documentation or help files for the specific transaction or field to understand any restrictions or requirements.
  User Permissions: Verify that the user has the necessary authorizations to enter data into the field. This may require checking with a system administrator.
  Data Validation: Ensure that all related data entries are valid and consistent. Sometimes, the error may be triggered by related fields that have invalid data.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  Related Information:
  
  Transaction Codes: Identify the transaction code where the error occurs to narrow down the context.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message.
  Community Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_SVY_API402 error message in SAP.