How To Fix CRM_SUITE301 - Maintain a description text for the survey (see attributes)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SUITE - Messages for CRM_SURVEY_SUITE

• Message number: 301

• Message text: Maintain a description text for the survey (see attributes)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SUITE301 - Maintain a description text for the survey (see attributes) ?

  The SAP error message CRM_SUITE301 indicates that a description text for a survey is missing or not maintained in the system. This error typically occurs when you are trying to create or modify a survey in the SAP Customer Relationship Management (CRM) module, and the system requires a description to be provided for the survey.
  Cause:
  
  Missing Description: The most common cause of this error is that the survey you are trying to create or edit does not have a description text filled in.
  Incorrect Configuration: There may be a configuration issue where the system expects a description but it has not been set up correctly.
  User Input Error: The user may have overlooked entering the required description text.
  
  Solution:
  To resolve the CRM_SUITE301 error, follow these steps:
  
  
  Maintain Description Text:
  
  Navigate to the survey creation or editing screen in SAP CRM.
  Look for the field labeled "Description" or similar.
  Enter a meaningful description for the survey. This could include the purpose of the survey, target audience, or any other relevant information.
  Save your changes.
  
  
  
  Check Required Fields:
  
  Ensure that all required fields are filled out correctly. Sometimes, other fields may also need to be completed before the system allows you to save the survey.
  
  
  
  Review Configuration:
  
  If you have the necessary authorizations, check the configuration settings for surveys in the SAP system. Ensure that the settings are correct and that the description field is properly defined.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for additional guidance on maintaining surveys and their attributes.
  
  
  
  Contact Support:
  
  If the issue persists after ensuring that the description is maintained, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  SAP CRM Documentation: Review the official SAP documentation for CRM surveys to understand the requirements and best practices for creating and managing surveys.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes (like CRMD_ORDER for managing CRM orders) that may help in navigating the CRM module effectively.
  
  By following these steps, you should be able to resolve the CRM_SUITE301 error and successfully maintain a description text for your survey.