How To Fix CRM_SUITE079 - New version of survey &1 cannot be created

CRM_SUITE079 - Overview

• Message type: E = Error

• Message class: CRM_SUITE - Messages for CRM_SURVEY_SUITE

• Message number: 079

• Message text: New version of survey &1 cannot be created

What causes this issue?

An inactive (still in process) survey version exists.

System Response

New versions of survey &V1& cannot be created.

How to fix this error?

Activate the most recent version of the survey.

Error message extract from SAP system. Copyright SAP SE.

CRM_SUITE079 - Details

• The SAP error message CRM_SUITE079, which states "New version of survey &1 cannot be created," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with creating a new version of a survey. This error can arise due to several reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  
  Existing Active Version: There may already be an active version of the survey that prevents the creation of a new version. SAP does not allow multiple active versions of the same survey.
  
  
  Survey Status: The status of the survey might not allow for a new version to be created. For example, if the survey is in a status that does not permit changes, this error can occur.
  
  
  Authorization Issues: The user may not have the necessary authorizations to create a new version of the survey.
  
  
  Technical Issues: There could be underlying technical issues, such as database locks