How To Fix CRM_SUITE078 - Translation into language &2 already active for survey &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SUITE - Messages for CRM_SURVEY_SUITE

• Message number: 078

• Message text: Translation into language &2 already active for survey &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SUITE078 - Translation into language &2 already active for survey &1 ?

  The SAP error message CRM_SUITE078 indicates that a translation for a survey is already active in the specified language. This typically occurs when you attempt to activate or create a translation for a survey that has already been translated into the specified language.
  Cause:
  
  Duplicate Activation: The error arises when there is an attempt to activate a translation for a survey that has already been activated in the same language.
  Incorrect Survey or Language: The survey ID or the language code may be incorrectly specified, leading to confusion in the system.
  
  Solution:
  
  
  Check Existing Translations: Verify if the translation for the specified survey and language is already active. You can do this by navigating to the relevant transaction in SAP (e.g., CRM Survey Management) and checking the translations for the survey.
  
  
  Deactivate Existing Translation: If you need to make changes to the existing translation, you may need to deactivate the current translation before making new changes. This can usually be done in the survey management area.
  
  
  Use a Different Language: If you are trying to create a new translation, consider using a different language that has not yet been activated for that survey.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific steps on managing survey translations.
  
  
  Contact Support: If the issue persists and you cannot find a resolution, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER or CRMD_ORDERADM_H for managing surveys and translations.
  SAP Notes: Check SAP Notes for any updates or patches that may address this issue.
  User Roles: Ensure that you have the necessary permissions to manage translations in the SAP system.
  
  By following these steps, you should be able to resolve the CRM_SUITE078 error and manage your survey translations effectively.