How To Fix CRM_SUITE065 - Survey &1 not active in target language &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SUITE - Messages for CRM_SURVEY_SUITE

• Message number: 065

• Message text: Survey &1 not active in target language &2

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SUITE065 - Survey &1 not active in target language &2 ?

  The SAP error message CRM_SUITE065 indicates that a survey (identified by &1) is not active in the specified target language (identified by &2). This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or utilize a survey that has not been properly configured for the desired language.
  Cause:
  
  Survey Not Activated: The survey may not be activated for the specified target language.
  Language Configuration: The survey might exist in the system, but it has not been translated or activated for the language you are trying to use.
  Data Inconsistency: There could be inconsistencies in the survey data or configuration that prevent it from being recognized in the target language.
  
  Solution:
  
  
  Activate the Survey for the Target Language:
  
  Go to the survey management area in SAP CRM.
  Locate the survey identified by &1.
  Check the language settings and ensure that the survey is activated for the target language &2.
  If it is not activated, activate it or create the necessary translations.
  
  
  
  Check Language Settings:
  
  Ensure that the target language is correctly set in your user profile or in the context where you are trying to access the survey.
  Verify that the language is supported and properly configured in the system.
  
  
  
  Review Survey Configuration:
  
  Check the survey configuration for any missing elements or settings that might prevent it from being active in the specified language.
  Ensure that all required fields and translations are filled out.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions on managing surveys and language settings.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER or CRMD_SRV to access survey management functionalities.
  SAP Notes: Check for relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to manage surveys and their language settings.
  
  By following these steps, you should be able to resolve the CRM_SUITE065 error and ensure that your survey is active in the desired target language.