How To Fix CRM_SUITE030 - Survey &1 adopted by sales order &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SUITE - Messages for CRM_SURVEY_SUITE

• Message number: 030

• Message text: Survey &1 adopted by sales order &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SUITE030 - Survey &1 adopted by sales order &2 ?

  The SAP error message CRM_SUITE030 typically indicates an issue related to the adoption of a survey in the context of a sales order. This error can occur in the SAP Customer Relationship Management (CRM) module when there is a problem with the survey that is linked to a sales order.
  Cause:
  
  Survey Not Active: The survey that is being referenced may not be active or may not be properly configured in the system.
  Survey Assignment: The survey may not be correctly assigned to the sales order or the relevant business process.
  Data Inconsistency: There may be inconsistencies in the data related to the survey or the sales order.
  Authorization Issues: The user may not have the necessary authorizations to access or adopt the survey.
  Technical Issues: There could be technical issues or bugs in the system that are causing the error.
  
  Solution:
  
  Check Survey Status: Verify that the survey is active and properly configured in the system. You can do this by navigating to the survey management area in SAP CRM.
  Review Assignment: Ensure that the survey is correctly assigned to the sales order. Check the configuration settings to confirm that the survey is linked to the appropriate sales order type.
  Data Validation: Validate the data associated with the sales order and the survey to ensure there are no inconsistencies. This may involve checking the survey responses, settings, and any related master data.
  Authorization Check: Ensure that the user has the necessary authorizations to access and adopt the survey. This may involve checking user roles and permissions in the SAP system.
  Consult Documentation: Refer to SAP documentation or notes related to CRM surveys for any specific guidance or troubleshooting steps.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions for this specific error message.
  Transaction Codes: Familiarize yourself with transaction codes related to survey management and sales order processing in SAP CRM.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the CRM_SUITE030 error and implement a suitable solution.