How To Fix CRM_SUITE001 - File Name must include Character String 'SURVEY'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SUITE - Messages for CRM_SURVEY_SUITE

• Message number: 001

• Message text: File Name must include Character String 'SURVEY'

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SUITE001 - File Name must include Character String 'SURVEY' ?

  The SAP error message CRM_SUITE001 indicates that a file name must include the character string 'SURVEY'. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with surveys or related functionalities.
  Cause:
  The error is triggered when a file name that is being processed does not contain the required substring 'SURVEY'. This is a validation check to ensure that the file being uploaded or processed is relevant to surveys, as the system expects files related to surveys to follow a specific naming convention.
  Solution:
  To resolve this error, you should ensure that the file name you are trying to upload or process includes the string 'SURVEY'. Here are the steps you can take:
  
  
  Rename the File: Change the name of the file you are trying to upload to include the word 'SURVEY'. For example, if your file is named feedback_data.csv, you could rename it to SURVEY_feedback_data.csv.
  
  
  Check File Path: If the file is being referenced in a program or script, ensure that the path and name are correctly specified and include 'SURVEY'.
  
  
  Review Documentation: If you are unsure about the naming conventions or requirements, refer to the SAP documentation or guidelines related to survey management in CRM.
  
  
  Consult with IT Support: If you continue to face issues, it may be helpful to consult with your IT support team or SAP administrator for further assistance.
  
  
  Related Information:
  
  SAP CRM Documentation: Check the official SAP documentation for CRM to understand more about survey management and file handling.
  SAP Notes: Look for any relevant SAP Notes that might address this error or provide additional context.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By ensuring that the file name adheres to the required format, you should be able to resolve the error and proceed with your tasks in SAP CRM.