How To Fix CRM_SUITE000 - There are no Translations of the Selected Survey

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SUITE - Messages for CRM_SURVEY_SUITE

• Message number: 000

• Message text: There are no Translations of the Selected Survey

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SUITE000 - There are no Translations of the Selected Survey ?

  The SAP error message "CRM_SUITE000 There are no Translations of the Selected Survey" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to access a survey that does not have translations available in the selected language. This can happen if the survey was created without providing translations for all the necessary languages or if the language settings in the user profile do not match the available translations.
  Cause:
  
  Missing Translations: The survey was created, but translations for the selected language have not been provided.
  Language Settings: The user’s language settings may not match the languages for which the survey has been translated.
  Survey Configuration: The survey may not have been properly configured to include translations.
  
  Solution:
  
  
  Check Survey Translations:
  
  Go to the survey management area in SAP CRM.
  Check the survey in question to see which languages have translations available.
  If translations are missing, you will need to create them.
  
  
  
  Add Translations:
  
  If you have the necessary permissions, you can add translations for the survey.
  Navigate to the survey details and look for an option to add or edit translations.
  Provide the necessary translations for the required languages.
  
  
  
  Adjust User Language Settings:
  
  Ensure that the user’s language settings in their profile match one of the languages for which the survey has been translated.
  This can usually be done in the user settings or profile configuration.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions on managing surveys and translations in your version of SAP CRM.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Permissions: Ensure that the user has the necessary permissions to view and edit surveys and their translations.
  System Configuration: Review the system configuration to ensure that language settings are correctly set up for the organization.
  
  By following these steps, you should be able to resolve the error and ensure that the survey can be accessed in the desired language.