How To Fix CRM_STRUCT_I303 - The structure data for item &1 could not be copied

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_STRUCT_I - Structure Data Messages

• Message number: 303

• Message text: The structure data for item &1 could not be copied

What causes this issue?

When copying subitem &1 the system noticed that required structure data
was not available.

System Response

,,

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_STRUCT_I303 - The structure data for item &1 could not be copied ?

  The SAP error message CRM_STRUCT_I303 indicates that there is an issue with copying structure data for a specific item in the CRM system. This error typically arises in scenarios where the system is trying to copy or transfer data from one structure to another, and it encounters a problem.
  Causes:
  
  Missing Data: The item referenced by &1 may not have the necessary data or attributes defined in the system.
  Inconsistent Data: There may be inconsistencies in the data structure or configuration that prevent the copying process from completing successfully.
  Custom Enhancements: If there are custom enhancements or modifications in the CRM system, they might interfere with the standard data copying process.
  Authorization Issues: The user may not have the necessary authorizations to access or copy the data for the specified item.
  Configuration Errors: Incorrect configuration in the CRM system related to item types or data structures can lead to this error.
  
  Solutions:
  
  Check Item Data: Verify that the item referenced by &1 has all the required data and attributes filled in. Ensure that there are no missing fields that are necessary for the copying process.
  Review Custom Code: If there are any custom enhancements or modifications, review the code to ensure that it is not causing the issue. Debugging the process may help identify the root cause.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the operation. Check the user roles and permissions related to CRM data management.
  Configuration Review: Review the configuration settings in the CRM system to ensure that they are set up correctly for the item types involved. This may include checking the customizing settings for item structures.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message. There may be known issues or fixes available.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRM_ORDER or CRM_ORDERADM_I to investigate the order or item details further.
  SAP Community: Engaging with the SAP Community forums can provide insights from other users who may have encountered similar issues.
  Documentation: Refer to the official SAP documentation for CRM to understand the data structures and processes involved in item management.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation and resolution.