How To Fix CRM_STRUCT_I302 - The configuration is inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_STRUCT_I - Structure Data Messages

• Message number: 302

• Message text: The configuration is inconsistent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_STRUCT_I302 - The configuration is inconsistent ?

  The SAP error message CRM_STRUCT_I302, which indicates "The configuration is inconsistent," typically arises in the context of SAP CRM (Customer Relationship Management) when there is a mismatch or inconsistency in the configuration of a product or service. This can occur during the configuration of a product in the sales order, quotation, or any other related transaction.
  Causes:
  
  Missing Characteristics: Some required characteristics for the configuration might be missing or not properly defined.
  Inconsistent Values: The values assigned to characteristics may not be compatible with each other, leading to an inconsistent state.
  Incorrect Dependencies: The dependencies defined for the characteristics may not be correctly set up, causing conflicts.
  Incomplete Master Data: The master data for the product or service may be incomplete or incorrectly maintained.
  Configuration Profile Issues: The configuration profile may not be correctly assigned or may have errors.
  
  Solutions:
  
  Check Configuration: Review the configuration of the product or service to ensure that all required characteristics are present and correctly defined.
  Validate Dependencies: Ensure that the dependencies between characteristics are correctly set up and that there are no conflicting rules.
  Review Master Data: Check the master data for the product or service to ensure it is complete and accurate.
  Use Configuration Tools: Utilize SAP's configuration tools to analyze the configuration and identify any inconsistencies.
  Test Configuration: If possible, test the configuration in a development or test environment to identify the specific issue.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on configuring products and resolving inconsistencies.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CU50 (Configuration Profile) or CU01 (Create Configuration Profile) to manage and review configuration settings.
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message CRM_STRUCT_I302.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the CRM_STRUCT_I302 error in your SAP system.