How To Fix CRM_STATUS_CUST050 - BRI & in contract & is being transferred for billing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_STATUS_CUST - Message Class for Leasing Status Control

• Message number: 050

• Message text: BRI & in contract & is being transferred for billing

What causes this issue?

Billing request item &V1& in legacy contract &SYST-MSGV2& has status
"Transferring to Billing" (system status I1069). As a result, you cannot
change this billing request item.

System Response

Activation of the follow-up contract is cancelled.

How to fix this error?

Status "Transferring to Billing" is temporary. Check the billing for the
legacy contract. You can start activation of the new contract as soon as
the billing request item has status "Transferred to Billing" (system
status I1070).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_STATUS_CUST050 - BRI & in contract & is being transferred for billing ?

  The SAP error message CRM_STATUS_CUST050 typically indicates that there is a status issue with a contract in the SAP Customer Relationship Management (CRM) system. This error often arises when a contract is being transferred for billing, but the contract's status does not allow for this action.
  Cause:
  
  Status Configuration: The contract may have a status that prevents it from being billed. This could be due to various reasons, such as the contract being in a draft state, being on hold, or having other statuses that restrict billing.
  Incomplete Data: Required fields or data may be missing in the contract, which is necessary for the billing process.
  Custom Logic: There may be custom logic or enhancements in the system that impose additional restrictions on the contract status.
  
  Solution:
  
  Check Contract Status: Review the status of the contract in the CRM system. Ensure that it is in a status that allows for billing. You may need to change the status to a valid one (e.g., "Active" or "Approved").
  Review Contract Details: Ensure that all required fields and data are complete and correct. This includes checking for any missing information that might be necessary for billing.
  Consult with Configuration Team: If the status seems correct but the error persists, consult with your SAP configuration team to review the status management settings and ensure that they are set up correctly.
  Custom Logic Review: If there are custom enhancements in your SAP system, check if any of these are affecting the contract's ability to be billed. You may need to involve your development team to analyze any custom code that could be causing the issue.
  Transaction Logs: Check transaction logs for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that might address this specific error message. SAP frequently updates its knowledge base with solutions for common issues.
  Documentation: Review the SAP documentation related to contract management and billing processes to ensure compliance with the expected workflows.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.