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Message type: E = Error
Message class: CRM_STATUS - Status Administration in CRM One Order
Message number: 513
Message text: Status '&1' can be deactivated
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CRM_STATUS513
- Status '&1' can be deactivated ?The SAP error message CRM_STATUS513 indicates that a specific status (denoted as '&1') in the CRM system can be deactivated. This message typically arises in the context of status management within SAP CRM, where certain statuses are defined for business objects (like sales orders, service requests, etc.) and can be activated or deactivated based on business processes.
Cause:
- Status Configuration: The status you are trying to deactivate is likely configured in the system but is currently in use or has dependencies that prevent it from being deactivated.
- Business Object Dependencies: The status may be linked to specific business processes or objects that require it to remain active.
- Authorization Issues: The user may not have the necessary permissions to deactivate the status.
Solution:
- Check Status Usage: Before deactivating a status, check if it is currently assigned to any active business objects. You can do this by reviewing the status assignments in the relevant business object.
- Review Dependencies: Investigate if there are any dependencies or configurations that require the status to remain active. This may involve checking related status profiles or business rules.
- Change Status Configuration: If you determine that the status can be deactivated, navigate to the status management configuration in the SAP system (transaction code SPRO) and proceed to deactivate the status.
- Authorization Check: Ensure that you have the necessary authorizations to make changes to status configurations. If not, contact your system administrator to obtain the required permissions.
- Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on managing statuses in your version of SAP CRM.
Related Information:
CRMD_ORDER
to view and manage CRM orders or SPRO
to access the configuration settings.If the issue persists after following these steps, consider reaching out to SAP support or your internal SAP team for further assistance.
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CRM_STATUS512
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