How To Fix CRM_STATUS031 - Object type '&1' is not intended for transaction items

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_STATUS - Status Administration in CRM One Order

• Message number: 031

• Message text: Object type '&1' is not intended for transaction items

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_STATUS031 - Object type '&1' is not intended for transaction items ?

  The SAP error message CRM_STATUS031 indicates that the object type specified (represented by &1) is not intended for transaction items in the context of SAP CRM (Customer Relationship Management). This error typically arises when there is an attempt to use a status management object that is not configured to be used with transaction items, such as sales orders, service orders, or other transactional documents.
  Cause:
  
  Incorrect Object Type: The object type being referenced is not set up in the system to be used with transaction items. This could be due to a configuration issue or an attempt to use an object type that is not applicable for the transaction.
  Status Profile Configuration: The status profile associated with the object type may not be correctly configured to allow for transaction items.
  Custom Development: If there are custom developments or enhancements in the system, they may not be correctly handling the object types or statuses.
  
  Solution:
  
  
  Check Object Type Configuration:
  
  Verify the configuration of the object type in the SAP system. Ensure that it is intended for use with transaction items.
  You can check the configuration in the Customizing settings under the relevant area (e.g., CRM > Status Management).
  
  
  
  Review Status Profile:
  
  Check the status profile assigned to the object type. Ensure that it includes the necessary statuses for transaction items.
  You can access the status profile configuration through transaction codes like CRMD_ORDER or SPRO.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific object type and its intended use. This can provide insights into any limitations or requirements.
  
  
  
  Debugging:
  
  If you have access to the development environment, consider debugging the transaction to identify where the error is triggered. This can help pinpoint the exact cause.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant configuration information.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SPRO, and others that pertain to status management and object type configuration.
  SAP Notes: Search for SAP Notes related to CRM status management and the specific object type in the SAP Support Portal.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the CRM_STATUS031 error and implement a suitable solution.