How To Fix CRM_STATUS013 - Not all status changes could be allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_STATUS - Status Administration in CRM One Order

• Message number: 013

• Message text: Not all status changes could be allowed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_STATUS013 - Not all status changes could be allowed ?

  The SAP error message CRM_STATUS013 ("Not all status changes could be allowed") typically occurs in the SAP Customer Relationship Management (CRM) module when there is an attempt to change the status of a business object (like a sales order, service request, etc.) that is not permitted due to certain conditions or configurations.
  Causes:
  
  
  Status Profile Configuration: The status profile assigned to the business object may not allow the requested status change. Each status profile defines which statuses can be changed to which other statuses.
  
  
  Dependencies Between Statuses: There may be dependencies or restrictions defined in the status management configuration that prevent the transition from one status to another.
  
  
  Business Rules: Certain business rules or logic may be in place that restricts status changes based on the current state of the object or other related objects.
  
  
  Incomplete Data: The object may not meet all the necessary conditions or data requirements to allow the status change.
  
  
  User Authorizations: The user attempting to make the status change may not have the necessary authorizations to perform that action.
  
  
  Solutions:
  
  
  Check Status Profile: Review the status profile assigned to the business object. Ensure that the desired status change is allowed in the configuration.
  
  
  Review Status Dependencies: Look into the status dependencies defined in the system. You may need to adjust the configuration to allow the desired status transition.
  
  
  Validate Business Rules: Check if there are any business rules that are preventing the status change. You may need to modify these rules if they are too restrictive.
  
  
  Ensure Data Completeness: Verify that all required fields and conditions are met for the status change. Complete any missing information.
  
  
  User Authorizations: Confirm that the user has the necessary permissions to change the status. If not, you may need to adjust the user's roles or permissions.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on status management and error handling in CRM.
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER to view and manage business objects and their statuses.
  Customizing: The status management can be customized in the SAP system via the SPRO transaction (Customizing Implementation Guide).
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance related to the CRM_STATUS013 error.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the specific configuration and business processes in your SAP environment.