How To Fix CRM_SSC_SELF_SERVICE006 - Click 'Back' button after change request is created.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SSC_SELF_SERVICE - Messages for Self Services

• Message number: 006

• Message text: Click 'Back' button after change request is created.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SSC_SELF_SERVICE006 - Click 'Back' button after change request is created. ?

  The SAP error message CRM_SSC_SELF_SERVICE006 typically occurs in the SAP Customer Relationship Management (CRM) system when a user attempts to navigate away from a screen after creating a change request, but the system requires the user to complete or confirm certain actions before proceeding.
  Cause:
  The error message indicates that the system expects the user to either complete the current transaction or confirm the creation of the change request before they can navigate away from the screen. This can happen due to:
  
  Incomplete Data Entry: Required fields may not have been filled out completely.
  Pending Actions: The system may be waiting for the user to confirm or save the change request.
  Session Timeout: The session may have timed out, causing the system to require a refresh or re-login.
  System Configuration: There may be specific configurations or validations in place that prevent navigation until certain conditions are met.
  
  Solution:
  To resolve the error, you can try the following steps:
  
  Complete Required Fields: Ensure that all mandatory fields in the change request form are filled out correctly.
  Confirm Changes: Look for any prompts or buttons that require confirmation of the change request. Make sure to save or confirm the request before attempting to navigate away.
  Use the Back Button: If you receive this error after trying to navigate away, click the 'Back' button on the application instead of using the browser's back button.
  Refresh the Session: If you suspect a session timeout, try refreshing the page or logging out and back into the system.
  Check for System Messages: Look for any additional error messages or notifications that may provide more context about what is required before proceeding.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the CRM module you are using.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Training: Ensure that users are trained on the proper procedures for creating and managing change requests in the CRM system.
  System Logs: Review system logs for any additional errors or warnings that may provide insight into the issue.
  
  By following these steps, you should be able to address the error and continue working within the SAP CRM system.