How To Fix CRM_SSC029 - Inconsistency in the Customizing tables for CRM screen sequence control

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SSC - Screen Sequence Control - CRM Transaction

• Message number: 029

• Message text: Inconsistency in the Customizing tables for CRM screen sequence control

What causes this issue?

The Customizing data necessary for the screen structure is either
incomplete or inconsistent. This inconsistency should have already been
recognized when creating the data in the Customizing transaction.

System Response

Since incorrect screen control data can lead to unidentified program
statuses and incorrect application data, the transaction is terminated.

How to fix this error?

To resolve the problem, inform your System Administration.
&FURTHER_HINTS&
The error occured in screen &V1& on (&V2&).

Procedure for System Administrators

Check the consistency of the screen sequence control using the check
programs available in Customizing.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SSC029 - Inconsistency in the Customizing tables for CRM screen sequence control ?

  The SAP error message CRM_SSC029 indicates that there is an inconsistency in the customizing tables related to the screen sequence control in the SAP Customer Relationship Management (CRM) module. This error typically arises when the configuration settings for screen sequences are not aligned or are missing.
  Cause:
  
  Missing Entries: There may be missing entries in the customizing tables that define the screen sequences for CRM transactions.
  Inconsistent Configuration: The configuration settings for screen sequences may not match the expected values or may have been altered incorrectly.
  Transport Issues: If changes were transported from one system to another (e.g., from development to production), there may have been issues during the transport that led to inconsistencies.
  Custom Development: Custom developments or enhancements may have introduced inconsistencies in the screen sequence control.
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to the transaction code SPRO and navigate to the relevant customizing settings for CRM screen sequence control.
  Verify that all necessary entries are present and correctly configured.
  
  
  
  Consistency Check:
  
  Use transaction SE11 to check the relevant database tables (e.g., CRMC_SSC tables) for any inconsistencies.
  You can also use transaction SE38 to run a report that checks for inconsistencies in customizing settings.
  
  
  
  Transport Management:
  
  If the issue arose after a transport, check the transport logs for any errors or warnings.
  Ensure that all necessary customizing settings were included in the transport request.
  
  
  
  Reconfigure Screen Sequences:
  
  If necessary, reconfigure the screen sequences by deleting and recreating the relevant entries in the customizing tables.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CRM screen sequence control for any specific guidance or known issues.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and SE38 (ABAP Reports).
  Documentation: Review the SAP Help Portal for detailed information on CRM screen sequence control and customizing.
  Community Forums: Engage with SAP community forums or user groups for shared experiences and solutions from other users who may have encountered the same issue.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the CRM_SSC029 error message.