How To Fix CRM_SSC021 - Tabstrip control data for screen &1 could not be determined - termination

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SSC - Screen Sequence Control - CRM Transaction

• Message number: 021

• Message text: Tabstrip control data for screen &1 could not be determined - termination

What causes this issue?

An inconsistency occurred in the program-internal tables while
processing the data necessary for the screen structure. This
inconsistency is caused by a program/configuration error.
Screen &V1& contains a tabstrip for which no data could be determined
in the screen sequence control tables (selection data: Screen profile
type &V2&, screen profile &V3&, tabstrip panel &V4&).

System Response

Since incorrect or missing screen control data can lead to unidentified
program statuses and incorrect application data, the transaction is
terminated.

How to fix this error?

To resolve this problem, inform your System Administration.

Procedure for System Administrators

Check the consistency of the screen sequence control using the check
programs available in Customizing.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SSC021 - Tabstrip control data for screen &1 could not be determined - termination ?

  The SAP error message CRM_SSC021 indicates that there is an issue with the Tabstrip control data for a specific screen in the SAP CRM system. This error typically occurs when the system is unable to retrieve or determine the necessary data for rendering the tabstrip on the specified screen.
  Cause:
  
  Missing or Incomplete Configuration: The tabstrip control may not be properly configured in the screen definition or the underlying data model.
  Authorization Issues: The user may not have the necessary authorizations to access the data required for the tabstrip.
  Data Inconsistencies: There may be inconsistencies or missing entries in the database tables that the tabstrip relies on.
  Custom Development Issues: If there are custom enhancements or modifications, they may not be functioning correctly, leading to this error.
  Transport Issues: If the screen or related objects were transported from one system to another, there may be missing dependencies or objects.
  
  Solution:
  
  Check Configuration: Review the configuration settings for the tabstrip control in the relevant transaction (e.g., using transaction codes like SE80 or SE11). Ensure that all necessary data is correctly defined.
  Authorization Check: Verify that the user has the appropriate authorizations to access the data related to the tabstrip. Use transaction SU53 to analyze authorization issues.
  Data Consistency Check: Run consistency checks on the relevant database tables to ensure that all required entries are present. You can use transaction SE16 or SE11 to inspect the tables.
  Debugging: If you have access to the development environment, you can debug the program to identify where the error occurs. This may provide insights into what data is missing or why the control cannot be determined.
  Review Custom Code: If there are custom developments, review the code for any issues that may be causing the error. Ensure that all enhancements are compatible with the current version of the system.
  Transport Review: If the issue arose after a transport, check the transport logs and ensure that all necessary objects were included in the transport request.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. SAP Notes often provide patches or workarounds for known issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.