How To Fix CRM_SSC020 - Subsequent panel cannot be identical to the screen panel

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SSC - Screen Sequence Control - CRM Transaction

• Message number: 020

• Message text: Subsequent panel cannot be identical to the screen panel

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SSC020 - Subsequent panel cannot be identical to the screen panel ?

  The SAP error message CRM_SSC020 ("Subsequent panel cannot be identical to the screen panel") typically occurs in the context of SAP CRM (Customer Relationship Management) applications when there is an issue with the configuration of the user interface, particularly in the context of Web UI (User Interface) development.
  Cause:
  This error arises when a subsequent screen or panel is configured to be identical to the current screen or panel. In SAP CRM Web UI, each screen or panel should have a unique layout or structure. If the system detects that the subsequent panel is set to be the same as the current one, it raises this error to prevent confusion and ensure a proper user experience.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration: Review the configuration of the Web UI component. Ensure that the subsequent panel is not set to be identical to the current panel. This can be done in the configuration settings of the Web UI component.
  
  
  Modify the View: If you are developing or customizing the UI, ensure that the views or panels you are using are distinct. You may need to create a new view or modify the existing one to ensure it has a different layout or structure.
  
  
  Review Navigation Settings: Check the navigation settings in the application configuration. Ensure that the navigation from one panel to another is correctly defined and that the subsequent panel is intended to display different information.
  
  
  Clear Cache: Sometimes, clearing the cache of the browser or the SAP system can help resolve UI-related issues. This can be done by using the transaction code /IWFND/CACHE_CLEANUP in the SAP GUI.
  
  
  Consult Documentation: Refer to the SAP documentation or help resources for specific guidance on configuring Web UI components and panels.
  
  
  Debugging: If you have access to the development environment, you can debug the application to identify where the configuration might be going wrong.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance on Web UI configuration.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Training and Documentation: Consider reviewing training materials or documentation related to SAP CRM Web UI development for best practices in panel and screen configuration.
  
  By following these steps, you should be able to identify and resolve the issue causing the CRM_SSC020 error in your SAP system.