How To Fix CRM_SRV_WEBREQ_ORDER310 - Enter a valid log file for the conversion update run

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRV_WEBREQ_ORDER - Connection of Web Service Request to Transaction

• Message number: 310

• Message text: Enter a valid log file for the conversion update run

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRV_WEBREQ_ORDER310 - Enter a valid log file for the conversion update run ?

  The SAP error message CRM_SRV_WEBREQ_ORDER310 typically indicates an issue related to the conversion update run for a web request in the SAP CRM system. This error suggests that the system is unable to find or access a valid log file that is necessary for processing the conversion update.
  Cause:
  
  Missing Log File: The log file that is required for the conversion update run may not exist or may have been deleted.
  Incorrect File Path: The system may be looking for the log file in the wrong directory or path.
  Permissions Issue: There may be insufficient permissions to access the log file or the directory where it is stored.
  Configuration Issues: There could be misconfigurations in the system settings related to logging or file handling.
  
  Solution:
  
  Check Log File Existence: Verify if the log file exists in the expected directory. If it does not, you may need to regenerate it or check the process that should create it.
  Verify File Path: Ensure that the path specified for the log file is correct. You may need to check the configuration settings in the SAP system.
  Permissions Check: Ensure that the user or service account running the SAP processes has the necessary permissions to access the log file and its directory.
  Review Configuration: Check the configuration settings related to logging and file handling in the SAP CRM system. Make sure they are set up correctly.
  Re-run the Process: If the log file was missing or corrupted, try re-running the conversion update process to generate a new log file.
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that may provide additional insights or patches related to this error.
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They may have specific insights or patches available for this error.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SLG1 for viewing application logs.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_SRV_WEBREQ_ORDER310 error message in your SAP system.