How To Fix CRM_SRV_WEBREQ_ORDER304 - Log file unuseable; see long text or select a different file

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRV_WEBREQ_ORDER - Connection of Web Service Request to Transaction

• Message number: 304

• Message text: Log file unuseable; see long text or select a different file

What causes this issue?

It is not possible to open file &v1 from the current application server.

System Response

System confirmation: &v2&

How to fix this error?

Check
the name of the specified directory
the authorization in the SAP system (authorization object S_DATASET)
the access rights to the operating system level
the accessibility of the directory in the network

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRV_WEBREQ_ORDER304 - Log file unuseable; see long text or select a different file ?

  The SAP error message CRM_SRV_WEBREQ_ORDER304 indicates that there is an issue with the log file being used in the context of a web request in the SAP CRM system. This error typically arises when the log file is either corrupted, not accessible, or not in a usable format for the operation being performed.
  
  Cause:
  
  Corrupted Log File: The log file may have become corrupted due to an unexpected system shutdown, disk issues, or other factors.
  File Permissions: The user or process trying to access the log file may not have the necessary permissions to read or write to the file.
  File Format: The log file may not be in the expected format, making it unusable for the current operation.
  Disk Space Issues: Insufficient disk space on the server where the log files are stored can also lead to this error.
  
  Configuration Issues: Incorrect configuration settings in the SAP system related to logging can lead to this