How To Fix CRM_SRV_WEBREQ_ORDER005 - Version & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRV_WEBREQ_ORDER - Connection of Web Service Request to Transaction

• Message number: 005

• Message text: Version & does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRV_WEBREQ_ORDER005 - Version & does not exist ?

  The SAP error message "CRM_SRV_WEBREQ_ORDER005 Version & does not exist" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue related to the versioning of a business object, such as a service request or order. This error indicates that the system is trying to access a version of a business object that does not exist in the database.
  Causes:
  
  Version Mismatch: The version of the business object being referenced may not exist in the system. This can happen if the object was deleted or if there was a mistake in the versioning logic.
  Data Inconsistency: There may be inconsistencies in the database, such as missing entries or corruption in the data.
  Incorrect Configuration: The configuration settings for the CRM system may not be set up correctly, leading to issues with version management.
  Transport Issues: If changes were transported from one system to another (e.g., from development to production), there may be discrepancies in the versions of objects.
  
  Solutions:
  
  Check Object Existence: Verify if the version of the business object exists in the database. You can do this by using transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check the order or service request details.
  Recreate the Object: If the version does not exist, you may need to recreate the object or restore it from a backup if it was deleted.
  Data Consistency Check: Run consistency checks on the database to identify and fix any inconsistencies. You can use transaction SLG1 to check for logs related to the error.
  Review Configuration: Check the configuration settings related to version management in the CRM system. Ensure that all necessary settings are correctly configured.
  Transport Management: If the issue arose after a transport, review the transport logs and ensure that all necessary objects were included in the transport request.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve the issue.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM to understand how versioning works and best practices for managing business objects.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support Tickets: If the issue persists and cannot be resolved internally, consider opening a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the "CRM_SRV_WEBREQ_ORDER005 Version & does not exist" error in your SAP CRM system.