How To Fix CRM_SRV_LOG_EXT_OLTP007 - No source of supply found for product &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRV_LOG_EXT_OLTP - CRM Service: Logistics - Message Class OLTP

• Message number: 007

• Message text: No source of supply found for product &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRV_LOG_EXT_OLTP007 - No source of supply found for product &1 ?

  The SAP error message CRM_SRV_LOG_EXT_OLTP007 indicates that there is no source of supply found for the specified product (denoted by &1). This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to process a sales order, service order, or similar transaction that requires sourcing information for a product.
  Causes:
  
  Missing Master Data: The product may not have been set up correctly in the system, or the necessary master data (like material master or vendor information) is missing.
  Incorrect Product Configuration: The product might not be configured to have a source of supply, or the configuration might not be complete.
  Supply Chain Issues: There may be issues in the supply chain setup, such as missing or incorrect purchasing info records, source lists, or vendor assignments.
  Plant or Storage Location Issues: The product may not be assigned to the correct plant or storage location where the source of supply is defined.
  Availability Check Settings: The availability check settings may not be configured correctly, leading to the system not being able to find a valid source of supply.
  
  Solutions:
  
  Check Product Master Data: Ensure that the product is correctly set up in the system. Verify that the material master data is complete and that the product is assigned to the correct plant.
  Review Source Lists and Info Records: Check if there are valid source lists and purchasing info records for the product. If they are missing, create or update them as necessary.
  Validate Vendor Assignments: Ensure that the product has valid vendor assignments and that the vendors are active and capable of supplying the product.
  Check Availability Check Configuration: Review the availability check settings in the system to ensure they are configured correctly for the product.
  Run Reports: Use relevant reports or transaction codes (like MD04 for stock/requirements list) to analyze the supply situation for the product.
  Consult Documentation: Refer to SAP documentation or help resources for specific configuration settings related to sourcing and supply chain management.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like MM03 (Material Master), ME01 (Maintain Source List), ME11 (Create Info Record), and MD04 (Stock/Requirements List) to investigate and resolve the issue.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance on this error message.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary solutions to resolve it.