How To Fix CRM_SRV_LOG_EXT_OLTP006 - Product &1 is not assigned to a material group

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRV_LOG_EXT_OLTP - CRM Service: Logistics - Message Class OLTP

• Message number: 006

• Message text: Product &1 is not assigned to a material group

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRV_LOG_EXT_OLTP006 - Product &1 is not assigned to a material group ?

  The SAP error message CRM_SRV_LOG_EXT_OLTP006 indicates that a product is not assigned to a material group. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to perform operations related to products that require a material group assignment.
  Cause:
  The primary cause of this error is that the product in question has not been assigned to any material group in the system. Material groups are used in SAP to categorize materials and products for various purposes, including reporting, pricing, and inventory management. If a product is not assigned to a material group, the system may not be able to process it correctly in certain transactions.
  Solution:
  To resolve this error, you need to assign the product to a material group. Here are the steps to do this:
  
  
  Access the Product Master Data:
  
  Go to the transaction code CRMD_ORDER or use the relevant navigation path in your SAP CRM system to access the product master data.
  
  
  
  Find the Product:
  
  Search for the product that is causing the error using its product ID or other identifying information.
  
  
  
  Edit the Product:
  
  Once you have located the product, enter the edit mode to modify its details.
  
  
  
  Assign a Material Group:
  
  Look for the field related to the material group (this may vary based on your system configuration) and assign an appropriate material group to the product.
  
  
  
  Save Changes:
  
  After assigning the material group, save the changes to the product master data.
  
  
  
  Test the Transaction:
  
  Retry the transaction that previously resulted in the error to ensure that the issue has been resolved.
  
  
  
  Related Information:
  
  
  Material Group Definition: Material groups are defined in the SAP system and can be created or modified through transaction code MM01 (Create Material) or MM02 (Change Material). Ensure that the material group you are assigning exists in the system.
  
  
  Authorization: Ensure that you have the necessary authorizations to make changes to product master data.
  
  
  Data Consistency: After making changes, it is a good practice to check for data consistency and ensure that all related data is correctly maintained.
  
  
  Documentation: Refer to SAP documentation or your organization's internal guidelines for managing product master data and material groups for more detailed procedures and best practices.
  
  
  If the issue persists after following these steps, it may be necessary to consult with your SAP support team or a functional consultant for further investigation.