How To Fix CRM_SRQM_SOLMAN_IB017 - No logical system maintained in the document flow link entity

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRQM_SOLMAN_IB -

• Message number: 017

• Message text: No logical system maintained in the document flow link entity

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRQM_SOLMAN_IB017 - No logical system maintained in the document flow link entity ?

  The SAP error message CRM_SRQM_SOLMAN_IB017 indicates that there is no logical system maintained in the document flow link entity. This error typically arises in the context of SAP Solution Manager and its integration with SAP Customer Relationship Management (CRM) systems.
  
  Cause:
  The error occurs when the system attempts to access or process a document flow link entity, but it cannot find a logical system defined for that entity. This can happen due to several reasons:
  
  Missing Configuration: The logical system may not be configured in the relevant settings.
  Incorrect Mapping: The mapping between the CRM system and the Solution Manager may not be set up correctly.
  Transport Issues: If the configuration was recently transported, it may not have been done correctly, leading to missing entries.
  Data Inconsistencies: There may be inconsistencies in the data that prevent the logical system from being recognized.
  
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Logical System Configuration:
  
  Go to transaction SM59