How To Fix CRM_SRQM_CHKLST_APP306 - Current and previous step number cannot be identical

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRQM_CHKLST_APP - Message Class for SRQM Checklist Application

• Message number: 306

• Message text: Current and previous step number cannot be identical

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRQM_CHKLST_APP306 - Current and previous step number cannot be identical ?

  The SAP error message CRM_SRQM_CHKLST_APP306 indicates that there is an issue with the step numbers in a checklist or process flow within the SAP CRM (Customer Relationship Management) system. Specifically, the error states that the current step number cannot be identical to the previous step number. This typically occurs in scenarios where a checklist or workflow is being processed, and the system expects a progression through different steps.
  
  Cause:
  
  Duplicate Step Numbers: The most common cause of this error is that the current step being processed is the same as the previous step. This can happen if there is a mistake in the configuration of the checklist or if the workflow logic is not set up correctly.
  Incorrect Workflow Logic: If the workflow or checklist is designed to loop back to the same step without progressing to the next step, this error will occur.
  Data Entry Errors: Manual data entry errors where the same