How To Fix CRM_SRQM_CHKLST_APP302 - Step number is not a positive value within the valid range

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRQM_CHKLST_APP - Message Class for SRQM Checklist Application

• Message number: 302

• Message text: Step number is not a positive value within the valid range

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRQM_CHKLST_APP302 - Step number is not a positive value within the valid range ?

  The SAP error message CRM_SRQM_CHKLST_APP302 indicates that there is an issue with a checklist step number in the SAP CRM system. Specifically, the error states that the step number is not a positive value within the valid range. This typically occurs in the context of Service Request Management or similar processes where checklists are used.
  
  Cause:
  
  Invalid Step Number: The step number being referenced in the checklist is either negative, zero, or exceeds the maximum allowed value.
  Data Entry Error: There may have been a mistake during data entry where an invalid step number was inputted.
  
  Configuration Issues: The checklist configuration may not be set up correctly, leading to invalid step numbers being generated or referenced.
  System Bugs: Occasionally, this error can arise from bugs or inconsistencies in the system that need to be addressed.
  
  
  Solution:
  
  Check Step Number: Verify the step number being used in the checklist. Ensure that it is a positive integer and falls