How To Fix CRM_SRCL006 - Internal: Entry with identical key already exists and will be ignored

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRCL - Service Clocks: Messages

• Message number: 006

• Message text: Internal: Entry with identical key already exists and will be ignored

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRCL006 - Internal: Entry with identical key already exists and will be ignored ?

  The SAP error message CRM_SRCL006 indicates that there is an attempt to create or update an entry in the system that has a key (or combination of keys) that already exists in the database. This typically occurs in scenarios where unique constraints are enforced, and the system is trying to insert a duplicate record.
  Cause:
  
  Duplicate Data Entry: The most common cause is that the data being processed (e.g., during a data import, synchronization, or manual entry) contains duplicate entries that violate the unique key constraint.
  Data Migration Issues: If data is being migrated from another system or from a previous version of SAP, there may be duplicates that were not cleaned up before the migration.
  Integration Issues: If there are multiple systems or processes trying to create or update the same record simultaneously, this can lead to conflicts and duplicates.
  Configuration Errors: Incorrect configuration in the system that allows for duplicate entries to be attempted.
  
  Solution:
  
  Identify Duplicates: Check the data being processed to identify any duplicates. This can often be done by querying the database or using transaction codes that allow you to view existing records.
  Data Cleanup: If duplicates are found, clean up the data by removing or consolidating duplicate entries before attempting to reprocess.
  Review Integration Processes: If the error occurs during integration with other systems, review the integration logic to ensure that it handles duplicates appropriately.
  Adjust Configuration: If the issue is due to configuration, review the settings related to the unique keys and constraints to ensure they are set up correctly.
  Error Handling: Implement error handling in your processes to catch and log these errors, allowing for easier troubleshooting in the future.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like SE11 (Data Dictionary) to check the table structure and constraints, or SE16 to view the data in the relevant tables.
  Logs and Traces: Check application logs (transaction SLG1) for more detailed error messages that can provide context on what data is causing the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to the specific module or process you are working with, as it may provide insights into how to handle unique constraints.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to prevent it from occurring in the future.