How To Fix CRM_SOC_ARCHIVE002 - Program &1: Termination with return code &2 in function &3, post &4

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SOC_ARCHIVE - Message Class for Social Media Archive

• Message number: 002

• Message text: Program &1: Termination with return code &2 in function &3, post &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SOC_ARCHIVE002 - Program &1: Termination with return code &2 in function &3, post &4 ?

  The SAP error message CRM_SOC_ARCHIVE002 typically indicates an issue related to the archiving process in the SAP Customer Relationship Management (CRM) system. This error can occur during the execution of a program that is responsible for archiving data, and it usually provides information about the program name, return code, function, and post that caused the termination.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Data Integrity Issues: There may be inconsistencies or issues with the data being archived.
  Configuration Problems: Incorrect configuration settings for the archiving process can lead to failures.
  Authorization Issues: The user executing the archiving process may not have the necessary authorizations.
  System Resource Limitations: Insufficient memory or other system resources can cause the program to terminate unexpectedly.
  Program Errors: There may be bugs or issues in the program itself that lead to the termination.
  
  Solution:
  To resolve the CRM_SOC_ARCHIVE002 error, you can take the following steps:
  
  
  Check the Return Code: Analyze the return code (&2) provided in the error message. This code can give you insights into the specific issue that occurred.
  
  
  Review the Program Logs: Look at the logs for the program (&1) mentioned in the error message. This can help identify the specific function (&3) and post (&4) that caused the termination.
  
  
  Data Consistency Check: Ensure that the data being archived is consistent and does not have any integrity issues. You may need to run consistency checks or repair any problematic data.
  
  
  Configuration Review: Verify the configuration settings for the archiving process. Ensure that all necessary settings are correctly configured.
  
  
  User Authorizations: Check the authorizations of the user executing the archiving process. Ensure that they have the necessary permissions to perform the archiving.
  
  
  System Resources: Monitor system resources (memory, CPU, etc.) to ensure that there are no limitations affecting the archiving process. If necessary, allocate more resources.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error details, logs, and any steps you have already taken.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for archiving in SAP CRM, such as SARA (Archive Administration).
  Documentation: Review SAP documentation related to archiving processes in CRM for best practices and troubleshooting tips.
  Community Forums: Check SAP Community forums or other online resources where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the CRM_SOC_ARCHIVE002 error effectively.