How To Fix CRM_SMF_SERVICES013 - No actions were found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SMF_SERVICES - Service Manager Framework Messages

• Message number: 013

• Message text: No actions were found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SMF_SERVICES013 - No actions were found ?

  The SAP error message CRM_SMF_SERVICES013: No actions were found typically occurs in the SAP Customer Relationship Management (CRM) module when the system is unable to find any actions associated with a particular business object or context. This can happen for various reasons, and understanding the cause is essential for troubleshooting.
  Causes:
  
  Missing Action Definition: The action you are trying to execute may not be defined in the system for the specific business object.
  Authorization Issues: The user may not have the necessary authorizations to view or execute the actions.
  Configuration Issues: There may be a misconfiguration in the action profile or the action itself.
  Business Object Context: The context in which you are trying to execute the action may not have any associated actions.
  System Errors: There could be underlying system issues or bugs that prevent the actions from being displayed.
  
  Solutions:
  
  
  Check Action Definitions:
  
  Go to the action definition in the SAP system and verify that the action is correctly defined for the relevant business object.
  Use transaction code CRMD_ORDER or CRMD_ORDERADM_H to check the action profiles and ensure that the actions are properly configured.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to execute the actions. You can check this using transaction code SU53 after the error occurs to see if there are any authorization issues.
  
  
  
  Check Configuration:
  
  Review the configuration settings for the action profiles in the CRM system. Ensure that the actions are assigned to the correct business objects and that all necessary parameters are set.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can debug the process to see where the system is failing to find the actions. This may provide insights into any missing configurations or errors.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific version of CRM you are using. There may be known issues or patches available that address this error.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SPRO for configuration.
  SAP Notes: Search for SAP Notes related to CRM actions and error messages. These notes often contain fixes or workarounds for known issues.
  User Forums: Check SAP community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.