How To Fix CRM_SME_MKT_CPG026 - ELM workflow ended without errors ( package_guid = &1 )

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SME_MKT_CPG - SME for Marketing Campaigns

• Message number: 026

• Message text: ELM workflow ended without errors ( package_guid = &1 )

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SME_MKT_CPG026 - ELM workflow ended without errors ( package_guid = &1 ) ?

  The SAP error message CRM_SME_MKT_CPG026 indicates that an ELM (Event Lifecycle Management) workflow has ended without errors, but it may not have produced the expected results. This message can be somewhat misleading because it suggests that the workflow completed successfully, yet there may be underlying issues that need to be addressed.
  Possible Causes:
  
  Workflow Configuration Issues: The workflow may not be configured correctly, leading to unexpected behavior even though it technically completed without errors.
  Data Issues: There may be issues with the data being processed by the workflow, such as missing or incorrect information that prevents the workflow from achieving its intended outcome.
  Business Logic: The business logic defined in the workflow may not align with the current business processes or requirements, leading to a situation where the workflow completes but does not perform the expected actions.
  System Performance: If the system is under heavy load or experiencing performance issues, it may affect the execution of workflows, even if they technically complete without errors.
  
  Solutions:
  
  Review Workflow Configuration: Check the configuration of the ELM workflow to ensure that all steps are correctly defined and that the workflow is set up to handle the expected data and scenarios.
  Check Data Integrity: Validate the data being processed by the workflow. Ensure that all required fields are populated and that the data adheres to the expected formats and constraints.
  Debugging: Use debugging tools available in SAP to trace the workflow execution and identify any logical errors or unexpected behavior in the workflow steps.
  Review Logs: Check the application logs and workflow logs for any warnings or messages that may provide additional context about why the workflow did not produce the expected results.
  Consult Documentation: Refer to SAP documentation or notes related to the specific workflow to see if there are known issues or additional configuration steps that need to be taken.
  Engage SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for assistance. Provide them with the package GUID and any relevant logs or error messages.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Selection - Frequency) to monitor and analyze workflow instances.
  SAP Notes: Check for any relevant SAP Notes that may address known issues with the ELM workflows or provide patches or updates.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and address the underlying issues related to the CRM_SME_MKT_CPG026 error message.