How To Fix CRM_SME_MKT_CPG008 - Error occurred while creating the external list for call &1

CRM_SME_MKT_CPG008 - Overview

• Message type: E = Error

• Message class: CRM_SME_MKT_CPG - SME for Marketing Campaigns

• Message number: 008

• Message text: Error occurred while creating the external list for call &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SME_MKT_CPG008 - Error occurred while creating the external list for call &1 ?

  The SAP error message CRM_SME_MKT_CPG008 indicates that there was an issue while creating an external list for a call in the SAP Customer Relationship Management (CRM) system. This error typically arises in the context of marketing or campaign management when trying to generate a list of contacts or leads for a specific marketing activity.
  Possible Causes:
  
  Data Issues: There may be missing or incorrect data in the master data records (e.g., business partners, customers) that are being used to create the external list.
  Configuration Problems: The configuration settings for the marketing campaign or the external list generation process may not be set up correctly.
  Authorization Issues: The user may not have the necessary authorizations to create or access the external list.
  Technical Errors: There could be underlying technical issues, such as problems with the database or the application server.
  Missing Customization: If the system has been customized, there may be missing or incorrect custom code that