How To Fix CRM_SHIPPING_MD410 - For unlimited overdelivery, tolerance limits are not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SHIPPING_MD - Messages for Shipping Set

• Message number: 410

• Message text: For unlimited overdelivery, tolerance limits are not allowed

What causes this issue?

The indicator for unrestricted overdelivery was set. Since in this case
we can assume that there is sufficient coverage of available products,
the tolerance limits for under- and overdelivery are not evaluated and
there is therefore no reason to enter values here.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Delete the tolerance limit values.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SHIPPING_MD410 - For unlimited overdelivery, tolerance limits are not allowed ?

  The SAP error message CRM_SHIPPING_MD410 indicates that there is an issue with the overdelivery tolerance limits in the context of shipping and delivery processing. This error typically arises when the system is configured to allow unlimited overdelivery, but the settings for tolerance limits are conflicting or not properly configured.
  Cause:
  
  Configuration Settings: The error often occurs due to the configuration settings in the SAP system that govern overdelivery tolerances. If the system is set to allow unlimited overdelivery, but there are tolerance limits defined in the delivery or sales order, this conflict triggers the error.
  Master Data Issues: The material master or customer master data may have settings that restrict overdelivery, which can lead to this error when trying to process a delivery.
  Document Type Settings: The document type used for the delivery may have specific settings that do not align with the intended overdelivery behavior.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for overdelivery tolerances in the SAP system. This can typically be found in the SPRO transaction under Sales and Distribution (SD) or Logistics Execution (LE) settings.
  Ensure that the settings for overdelivery tolerances are consistent with the requirement for unlimited overdelivery. If unlimited overdelivery is desired, make sure that tolerance limits are not set.
  
  
  
  Adjust Master Data:
  
  Review the material master and customer master data to ensure that there are no restrictions on overdelivery. You can check the relevant views in the material master (e.g., Sales Org. Data, Plant Data) and customer master (e.g., Sales Area Data).
  If necessary, adjust the settings to allow for the desired overdelivery behavior.
  
  
  
  Review Document Type Settings:
  
  Check the settings for the document type used in the delivery process. Ensure that the document type allows for the desired overdelivery behavior and does not impose conflicting restrictions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for detailed guidance on configuring overdelivery tolerances and resolving related issues.
  
  
  
  Testing:
  
  After making the necessary adjustments, perform tests to ensure that the error no longer occurs and that the system behaves as expected when processing deliveries.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration.
  Transaction Codes: Familiarize yourself with transaction codes such as SPRO (for configuration), VA02 (to change sales orders), and VL02N (to change deliveries) for troubleshooting.
  User Exits and BAdIs: If custom logic is implemented, review any user exits or Business Add-Ins (BAdIs) that may affect delivery processing and overdelivery tolerances.
  
  By following these steps, you should be able to resolve the CRM_SHIPPING_MD410 error and ensure that your SAP system is configured correctly for handling overdelivery scenarios.