How To Fix CRM_SHIPPING415 - No negative values are allowed for the tolerance limit

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SHIPPING - Messages for Shipping Set

• Message number: 415

• Message text: No negative values are allowed for the tolerance limit

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SHIPPING415 - No negative values are allowed for the tolerance limit ?

  The SAP error message CRM_SHIPPING415, which states "No negative values are allowed for the tolerance limit," typically occurs in the context of shipping and logistics within the SAP Customer Relationship Management (CRM) module. This error indicates that a negative value has been entered for a tolerance limit, which is not permissible in the system.
  Cause:
  
  Incorrect Configuration: The tolerance limits for shipping or delivery may have been incorrectly configured in the system, allowing for negative values.
  Data Entry Error: A user may have inadvertently entered a negative value in a field that is supposed to only accept positive values.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they may not be handling the tolerance limits correctly, leading to this error.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the relevant configuration settings in SAP (usually found in SPRO under Logistics Execution or Sales and Distribution).
  Verify the settings for tolerance limits and ensure that they are set to accept only positive values.
  
  
  
  Review Data Entry:
  
  Check the document or transaction that triggered the error. Look for any fields related to tolerance limits and ensure that they contain valid (non-negative) values.
  If a negative value was entered by mistake, correct it to a positive value.
  
  
  
  Custom Code Review:
  
  If there are any custom programs or enhancements that interact with shipping or delivery processes, review the code to ensure that it properly validates input values for tolerance limits.
  
  
  
  Testing:
  
  After making changes, perform tests to ensure that the error no longer occurs and that the system behaves as expected.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on tolerance limits in the context of your version of SAP CRM.
  
  
  
  Related Information:
  
  Tolerance Limits: These are predefined thresholds that allow for minor discrepancies in quantities or values during shipping and delivery processes. They help in managing variations without triggering errors or requiring extensive manual intervention.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuring tolerance limits.
  User Training: Ensure that users are trained on the correct procedures for entering values in the system to minimize data entry errors.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.