How To Fix CRM_SHIPPING414 - No entries could be found in table CRMC_SHIP_COND


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_SHIPPING - Messages for Shipping Set

  • Message number: 414

  • Message text: No entries could be found in table CRMC_SHIP_COND

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_SHIPPING414 - No entries could be found in table CRMC_SHIP_COND ?

    The SAP error message CRM_SHIPPING414 indicates that no entries could be found in the table CRMC_SHIP_COND. This table is typically used in the context of shipping conditions in the SAP Customer Relationship Management (CRM) module. The absence of entries in this table can lead to issues when trying to process shipping-related transactions.

    Cause:

    1. Missing Configuration: The most common cause of this error is that the shipping conditions have not been configured in the system. This could be due to a lack of setup in the customizing settings for shipping conditions.
    2. Data Deletion: Entries in the table may have been deleted or not yet created, leading to the absence of data when the system attempts to access it.
    3. Incorrect Transaction Context: The error may also occur if the transaction being executed does not have the appropriate context or parameters that would lead to valid entries in the table.
    4. Transport Issues: If the system has recently undergone a transport of changes, it’s possible that the necessary data was not included in the transport request.

    Solution:

    1. Check Configuration:

      • Navigate to the customizing settings in SAP (Transaction SPRO) and ensure that the shipping conditions are properly defined. Look for the relevant settings under Logistics Execution or Sales and Distribution, depending on your configuration.
      • Ensure that the necessary entries are created in the CRMC_SHIP_COND table.
    2. Create Missing Entries:

      • If the entries are indeed missing, you may need to create them manually. This can typically be done through the relevant transaction codes or customizing paths in SAP.
    3. Review Transaction Parameters:

      • Ensure that the parameters being passed in the transaction are correct and that they correspond to valid shipping conditions.
    4. Check for Data Deletion:

      • If data was deleted, you may need to restore it from a backup or reconfigure the necessary shipping conditions.
    5. Consult Documentation:

      • Review SAP documentation or notes related to CRM shipping conditions for any additional insights or updates that may be relevant.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes related to shipping and logistics, such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help in troubleshooting.
    • SAP Notes: Search for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • User Exits and BAdIs: If custom logic is involved, check for any user exits or Business Add-Ins (BAdIs) that might be affecting the shipping condition processing.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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